Returns & Refund Policy

Returns & Refund Policy

Last Updated: August 26, 2026

Belleora Life wants customers to have a clear and straightforward return experience. Please review the following requirements before sending a product back.

1. Return Period

Customers may request a return within 30 days of receiving their order.

To request a return, contact us at:

[email protected]

Please do not send merchandise back before receiving return instructions from our customer service team.

2. Return Eligibility

Returned products should:

• Be unused
• Be in their original condition
• Include the original packaging when reasonably possible
• Include the order number or other purchase information

Products that have been used, altered, damaged through customer misuse, or returned without required product components may not qualify for a refund.

3. Damaged or Incorrect Products

If you receive an item that is damaged, defective, or different from the product you ordered, please contact us within 7 days of delivery.

Please provide:

• Order number
• Description of the issue
• Photos of the product and packaging when applicable

We will review the information and provide instructions for the next steps.

4. Return Approval

All returns require prior authorization from our customer service team.

After your return request is reviewed, we will provide return instructions if the product qualifies for return.

5. Refunds

Once an approved return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing time may vary depending on your payment provider or financial institution.

6. Shipping Costs

Original shipping charges are generally non-refundable unless the return is related to an incorrect, defective, or damaged product caused by an issue attributable to Belleora Life.

For customer-requested returns, return shipping costs may be the responsibility of the customer.

7. Refund Delays

If an approved refund has not appeared in your account after the applicable processing period, please first contact your payment provider or financial institution.

You may also contact us at [email protected] for assistance.

8. Contact

BELLEOS LLC
110 Washington Ave, Suite 1822
Miami Beach, FL 33139
United States

Email: [email protected]